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Senior Site Reliability Engineer - India at JumpCloud
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ROLE OVERVIEW A senior reliability-engineering role covering JumpCloud's multi-region cloud platform: availability, disaster recovery, observability, infrastructure-as-code, Kubernetes operations and cloud cost efficiency. ABOUT THE EMPLOYER JumpCloud describes itself as an AI-powered unified IT management platform that combines identity, device and access management so organizations can secure their workforce, including autonomous AI agents, at scale. Every JumpCloud role is remote unless the posting says otherwise. WHAT YOU WILL BE DOING • Scale and improve reliability of multi-region microservices, APIs and authentication infrastructure on AWS/GCP • Build disaster-recovery processes and multi-region failover automation against strict RTO/RPO targets • Define and enforce SLIs, SLOs and error budgets • Lead observability with Datadog and golden-signal monitoring • Lead on-call escalatio...
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