Customer Success Associate at Achievers

We are looking for a Customer Success Associate to join our team in Toronto! As a Customer Success Associate you will be responsible for driving strategy for the Achievers recognition and engagement platform while continuously driving value for our customers. You will play a key role with our customers by promoting product adoption and expansion, highlighting best practices and implementing recognition strategies. If you are passionate about customer success, have a knack for sales and a flare for technology you’ll fit right in! \n How you'll Support Customer Success at Achievers: Provide expertise on the Achievers platform and highlight key features and functionality allowing the customer to execute their employee recognition strategies Establish measurable goals and KPIs for your customer accounts Track all implementation and post-implementation adoption activities Drive usage and adop...