Director, Product Strategy and Operations - India

JumpCloudRemoteFull-TimeSeniorIndia

India Remote • Full-Time Senior More Product jobs

What should you know about this role?

JumpCloud lists this Director, Product Strategy and Operations - India role as remote. The listing shows Indiaas its hiring region. Check the full requirements and application link below; a remote label does not override the employer's location rules.

Work arrangement: Remote
Hiring region: India
Employment type: Full-Time
Posted: Oct 19, 2026
Application: Application link supplied

About the role

ROLE OVERVIEW

Mission: give the Product leadership team a reliable operating system connecting strategy, investment, execution, customer evidence, adoption, packaging and business performance.
Role profile: director-level, reporting directly to the SVP Product, and able to operate as a highly hands-on leader.

ABOUT THE EMPLOYER JumpCloud describes itself as an AI-powered unified IT management platform that combines identity, device and access management so organizations can secure their workforce, including autonomous AI agents, at scale. Every JumpCloud role is remote unless the posting says otherwise. WHAT YOU WILL BE DOING

Portfolio planning, the product prioritisation list and dashboard (GPL), governance, dependencies, risks and Product Business Reviews
Executive, SLT and Board-level Product reporting
Pendo strategy, instrumentation governance, dashboards and adoption insights
PIM intake, prioritisation, disposition and customer close-loop
Customer Advisory Board operating model and follow-through
Use-case, capability, GPL, PMF and package/SKU mappings
Pricing, packaging, performance and monetisation analysis with Finance and GTM
Improve existing planning, KPI and reporting processes
Build AI agents and workflows for reporting, customer-evidence synthesis and portfolio-risk detection
Challenge weak evidence, force decisions and close agreed actions

WHAT THE EMPLOYER IS LOOKING FOR

Ideally a product strategy and product operations (or similar product management) background
Comfort with portfolio management, SaaS metrics, Pendo, customer research, pricing and packaging
Able to work directly with executives while building analyses and operating mechanisms personally
Demonstrated use of AI tooling and practical agents or workflow automations
Commercially minded and willing to challenge low-value activity
Frequent synchronous work with Product Leadership and partnership with team members globally

LOCATION, LANGUAGE AND HIRING CONDITIONS

Remote-first: the role is done remotely from within the country named in the posting (India).
Employer requires fluent spoken and written English; interviews and screening are mainly in English. Any extra language needs would be stated in the posting.
JumpCloud has teams in 15+ countries and does not accept resumes from third-party recruiters.
Application: submit a resume plus a short note on why you fit the role.
The employer may use AI tools to help review applications, transcribe or summarise interviews and assess responses; people make the final hiring decisions.
Scam warning from the employer: official messages come only from @jumpcloud.com addresses, and JumpCloud never asks for bank or card details, fees, purchases, or sends cheques for equipment before employment.

Skills and keywords

customer research