Solutions Architect, EMEA Region - India

WHAT THE EMPLOYER IS LOOKING FOR

• A strong desire to see customers win through the use of JumpCloud's Open Directory Platform
• 6 or more years in a prior SaaS, professional-services, directory-administrator or implementation role
• Minimum 1 year in a prior technical JumpCloud role, or equivalent experience with the JumpCloud admin console
• Deep technical expertise and high aptitude in a customer-facing position
• Project management, time management and planning skills
• Aptitude for learning new technologies and applying them in customer settings
• Strong oral and written communication
• A logical approach to problem solving
• Proven ability to understand, test and configure integration and connectivity technologies in varied environments
• Willingness to travel on-site to customer locations if required

PREFERRED QUALIFICATIONS

• Administering or supporting medium-to-large SMB environments
• Microsoft 365 and Azure AD experience
• Active Directory expertise, MCSA/MCSE, or prior AD administration (the posting words this as 'required' inside the Preferred list, so treat as unclear)
• Apple MDM, AD device management, Azure AD Connect and Intune
• Okta administration experience or certification
• Google Workspace administration
• AWS experience (S3, Lambda, EC2, CloudWatch)
• Device management across Windows, macOS, iOS, Android and Linux
• LDAP administration, troubleshooting and maintenance
• Networking and authentication: RADIUS, LDAP, SSH, SMB/Samba
• Single sign-on, SCIM, JIT, OIDC and SAML knowledge
• Scripting, PowerShell preferred
• User onboarding and offboarding
• Software systems setup and configuration

LOCATION, LANGUAGE AND HIRING CONDITIONS

• Remote-first: the role is done remotely from within the country named in the posting (India).
• Employer requires fluent spoken and written English; interviews and screening are mainly in English. Any extra language needs would be stated in the posting.
• JumpCloud has teams in 15+ countries and does not accept resumes from third-party recruiters.
• Application: submit a resume plus a short note on why you fit the role.
• The employer may use AI tools to help review applications, transcribe or summarise interviews and assess responses; people make the final hiring decisions.
• Scam warning from the employer: official messages come only from @jumpcloud.com addresses, and JumpCloud never asks for bank or card details, fees, purchases, or sends cheques for equipment before employment.